Terms of Service

Last updated: October 1, 2026

These Terms of Service ("Terms") govern your use of nextchance.co and the services offered by NextChance (the "Service"). NextChance is owned and operated by MYD GROUP LLC ("NextChance", "we", "us" or "our"). By creating an account or using the Service you agree to these Terms. If you don't agree, don't use the Service.

1. Eligibility and accounts

You must be at least 18 years old and a resident of the United States to create an account. You agree to give accurate information and keep it up to date. You are responsible for activity under your account and for keeping your password confidential. Tell us right away if you believe your account has been used without your permission.

2. Refurbished products

Products sold on the Service are pre-owned devices that have been inspected, tested, data-wiped and, where needed, repaired. Devices may contain replacement parts that are not made by the original manufacturer. Each listing shows a cosmetic grade (A, B or C) as described on our How it works page. Photos may be representative of the model and grade. Refurbished devices are not covered by the original manufacturer's warranty unless stated.

3. Orders, pricing and payment

Prices are shown in US dollars and may change at any time before you place an order. An order is accepted when we send a shipping confirmation. We may cancel an order if a product is unavailable, if a pricing error occurred, or if we suspect fraud; in that case you are refunded in full. Applicable sales tax is added at checkout. Reservations hold a device for 24 hours and do not create an obligation to buy.

4. Shipping

We ship to addresses within the United States. Delivery estimates are not guaranteed. Risk of loss passes to you when the carrier delivers the package.

5. Warranty

Devices are covered by our 12-month limited warranty from the date of delivery against defects in function under normal use. The warranty does not cover accidental damage, liquid damage, unauthorized repairs, normal cosmetic wear after delivery, or loss or theft. Our sole obligation under the warranty is to repair the device, replace it with an equivalent or better device, or refund the purchase price.

6. Returns

You may return a device within 30 days of delivery for a full refund to the original payment method. Devices must be returned with included accessories, without new damage, and with any activation lock or account removed. Refunds are issued within 5 business days after we receive and check the return.

7. Trade-ins

Trade-in estimates are based on the information you provide and are held for 14 days. The final offer is confirmed after inspection. If the condition differs from your description, we send a revised offer, which you may accept or decline; if you decline, we return the device at no cost. You confirm that you own any device you trade in, that it is not lost, stolen or financed, and that you have removed or are authorizing us to remove any data on it. Devices reported lost or stolen are not paid for and may be reported to law enforcement.

8. Text messages

If you give your express consent by checking the SMS box on our sign-up or contact form, NextChance sends recurring automated service updates and account notifications texts to the phone number you provided, such as order confirmations, shipping updates, trade-in status and account security alerts. Consent is not required to buy products or services. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out; you will receive one confirmation message and no further texts. Reply HELP for help, or contact us at +1 (502) 241-2003 or hello@nextchance.co. Carriers are not liable for delayed or undelivered messages. Your mobile number and SMS consent are not shared with third parties or affiliates for marketing purposes.

9. Acceptable use

You agree not to misuse the Service, including by interfering with its operation, attempting to access accounts or data that aren't yours, using automated tools to collect content or place orders, or buying products for resale in violation of purchase limits.

10. Intellectual property

The Service and its content, excluding third-party product names and trademarks, belong to MYD GROUP LLC. Product names such as iPhone, MacBook, Galaxy and Pixel are trademarks of their owners. NextChance is not affiliated with or endorsed by those manufacturers.

11. Disclaimers and limitation of liability

Except for the limited warranty in section 5, the Service and products are provided "as is" to the extent permitted by law. To the fullest extent permitted by law, MYD GROUP LLC is not liable for indirect, incidental, special or consequential damages, and our total liability for any claim is limited to the amount you paid for the product or service giving rise to the claim.

12. Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute is resolved in the state or federal courts located in Miami-Dade County, Florida, and you consent to their jurisdiction.

13. Changes

We may update these Terms. The date at the top shows when they last changed. Continued use of the Service after a change means you accept the updated Terms.

14. Contact

MYD GROUP LLC
777 Brickell Ave #500-9631, Miami, FL 33131
Phone: +1 (502) 241-2003
Support email: hello@nextchance.co